We're sorry to hear that your special arrangement didn't last as long as you had hoped. We try our best to deliver the freshest flowers possible and as with any perishable product, expiration can be caused by a variety of variables.
1. Unclean vase or water not being changed regularly.
2. Stems weren't recut before being placed in water.
3. Flowers were placed in an area of full sun exposure or next to very cold windows or a bowl of fruit.
4. Left in a hot or cold car for an extended period of time.
If you think the flowers wilted prematurely, we are happy to discuss this with you and hopefully remedy the situation to your satisfaction. Please go to the Contact page HERE and either call us at the shop or email us using the contact form.
Our goal is to have satisfied customers that will return again and again. Please do reach out, we're happy to help.